Thursday, August 21, 2008

Gung Ho – A Great Read and A Great Concept

Recently I read a great little book, “Gung Ho”, by Ken Blanchard and Sheldon Bowles. It is ten years old but full of insight on running a business and being part of one. It was a journey of a women re-assigned as General Manager of a failing plant and her transformation of the facility earning her and the plant national recognition for high productivity and revenues and a trip to the White House.

The turn-around techniques were based on the wisdom passed down to a Native-American employee, from his grandfather. With the help and support of her Indian friend, the General Manager incorporated this wisdom and saved the company.

The problems the company faced mostly were people problems. The wisdom enacted was simple but powerful and offered in three phases. The first is “Spirit of the Squirrel” which emphasized the significance of knowing the work you do is important and makes the world a better place. Also, goals should be shared and worked toward by all, and that all processes must be value driven.

The second nugget of wisdom is “The Way of the Beaver”, using the analogy that beavers work and make decisions independently, but focusing on a common goal with no supervision or guidance of tasks. Aware that that goals are challenging but achievable. And finally the “Gift of the Goose”, invaluable throughout any process and is the importance of compliments, encouragement and cheering on of others above and below you during the process as well as with the results.

By working to include employees in the complete understanding of the company they invest a stake in the company and take pride in working hard to help make results happen. The book reminds readers of the importance of communication, maintaining high employee attitude and self-esteem, and can be acted upon today! Great book and one worth reading.

Shine On!